Player Wellbeing

Play Smart.
Play Responsibly.

At codvip, we believe gaming should always be fun – never a source of stress or harm. Our responsible gaming program gives every Filipino player the tools and knowledge to stay in control.

Gambling is addictive. Know when to stop.
21+

Minimum age to play on codvip

24/7

Support available for players in need

5+

Responsible gaming tools built into the platform

0

Tolerance for underage gambling on codvip

Gaming Should Always Be Entertainment

codvip is one of the Philippines' most trusted online gaming platforms, and we take that responsibility seriously. Whether you're spinning slots, playing bingo, or trying your luck at live casino games, the experience should always feel like leisure – not a financial obligation or an emotional escape.

We've built a comprehensive responsible gaming framework that covers everything from age verification and deposit limits to self-exclusion and access to professional support. These tools are available to every codvip player, free of charge, at any time.

Our platform operates in accordance with the guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR), and we are committed to upholding the highest standards of player protection across all our games – from Monster Hi-Lo and Dinner Delights to Bingo and Slots.

Remember: Gambling is a form of entertainment, not a way to earn income. Always set a budget before you play, and never chase your losses. If gaming stops being fun, it's time to take a break.
21+

Strictly 21 and Above

Real-money gaming on codvip is exclusively for adults aged 21 years and older, in line with Philippine law and PAGCOR regulations. Age verification is mandatory for all players before any real-money activity is permitted on the platform.

Parents and Guardians: Please ensure that minors in your household do not have access to your codvip account or login credentials. Use device-level parental controls where available to prevent underage access to online gaming platforms.

Tools That Keep You in Control

codvip provides a full suite of responsible gaming tools directly inside your account. No need to call anyone – you can activate these protections yourself, anytime.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your codvip account to keep your spending within a budget you're comfortable with. Once a limit is set, it takes effect immediately and can only be lowered instantly – increases require a 24-hour cooling-off period.

Session Time Limits

Lose track of time while playing? codvip lets you set session time limits so the platform will alert you – or automatically log you out – after a defined period of play. It's a simple but powerful way to stay aware of how long you've been gaming.

Cool-Off Period

Need a short break from gaming? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended from real-money play. This is ideal if you feel you need a brief pause to reassess your gaming habits.

Self-Exclusion

If you feel that gambling is becoming a problem, codvip's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, you will not be able to access your account or receive any marketing communications from codvip.

Loss Limits

Set a maximum loss threshold for a given day, week, or month. Once you reach your loss limit, codvip will prevent further real-money play for the remainder of that period. This tool helps you protect your bankroll and avoid chasing losses in the heat of the moment.

Reality Checks

Enable periodic reality check notifications that pop up during your gaming session to remind you how long you've been playing and how much you've spent. These gentle nudges help you stay grounded and make conscious decisions about whether to continue playing.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. The first step toward getting help is recognizing the warning signs. If you identify with several of the following, we strongly encourage you to use codvip's self-exclusion tools and reach out to a professional support service.

Spending more money on gambling than you can afford to lose
Borrowing money or selling possessions to fund gambling
Feeling restless, irritable, or anxious when not gambling
Chasing losses by placing bigger and bigger bets
Lying to family or friends about how much time or money you spend gambling
Neglecting work, school, or family responsibilities because of gambling
Using gambling as a way to escape stress, depression, or personal problems
Repeatedly trying to cut back on gambling but being unable to do so
Thinking about gambling constantly, even when doing other activities

Quick Self-Check

Answer these questions honestly. If you answer "yes" to three or more, consider speaking with a professional counselor or activating codvip's self-exclusion feature.

1 Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
2 Have you ever felt the need to bet more and more money to get the same level of excitement?
3 Have you ever tried to win back money you lost by gambling more?
4 Have you ever hidden your gambling activity from people close to you?
5 Has gambling ever caused serious problems in your relationships, work, or finances?
6 Have you ever felt depressed, guilty, or hopeless after a gambling session?
7 Have you ever borrowed money or sold something to get funds for gambling?
This is not a clinical diagnosis. It is a general awareness tool. If you are concerned about your gambling behavior, please contact a professional support service or use codvip's self-exclusion feature immediately.

How to Activate Responsible Gaming Tools

Accessing codvip's responsible gaming features is straightforward. Here's how to find and activate them on your account.

Step 1 – Log In

Sign in to your codvip account using your registered email and password.

Step 2 – Account Settings

Navigate to your profile icon in the top right corner and select "Account Settings."

Step 3 – Responsible Gaming

Click on the "Responsible Gaming" tab to view all available player protection tools.

Step 4 – Activate

Select the tool you want to use, set your preferred parameters, and confirm. Changes take effect immediately.

Need help? Our 24/7 customer support team can assist you in activating any responsible gaming tool on your codvip account. Reach us via live chat directly on the platform.

Tips for Keeping Gaming Fun

Responsible gaming isn't just about avoiding problems – it's about building habits that keep the experience enjoyable for the long term. Here are some practical tips from the codvip team.

Set a Budget Before You Play

Decide how much you're comfortable spending before you open any game. Treat it like a night out – once the budget is gone, the session is over. Never dip into savings, rent money, or funds earmarked for essentials.

Limit Your Play Time

Set a timer before you start playing and stick to it. Long, uninterrupted gaming sessions can cloud your judgment and lead to impulsive decisions. Take regular breaks – step away, have a snack, and come back with a clear head.

Play for Fun, Not Profit

Online casino games are designed for entertainment. The house always has an edge over the long run, so treat any winnings as a bonus rather than an expectation. If you find yourself playing primarily to make money, that's a sign to step back.

Never Chase Losses

One of the most common traps in gambling is trying to win back money you've already lost. This almost always leads to bigger losses. Accept that losing is part of the game, stick to your budget, and walk away when you've reached your limit.

Keep It Social and Balanced

Gaming is more enjoyable when it's one of many activities in your life, not the only one. Make sure you're maintaining your relationships, hobbies, and responsibilities outside of gaming. Balance is the key to keeping it fun.

Don't Play Under the Influence

Avoid gambling when you're tired, stressed, emotionally upset, or under the influence of alcohol. These states impair your judgment and can lead to decisions you'll regret. Play only when you're in a clear, calm, and rational state of mind.

Support Resources for Filipino Players

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support to Filipinos dealing with gambling-related issues.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation runs a dedicated responsible gaming program that includes player education, self-exclusion registries, and referrals to counseling services. Contact PAGCOR directly for information on their player protection programs.

National Center for Mental Health (NCMH)

The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions. Their crisis hotline is available to Filipinos nationwide who need immediate mental health support.

In Touch Community Services

In Touch provides free, confidential counseling and crisis intervention services in the Philippines. Their counselors are trained to help individuals dealing with addiction, including problem gambling, and can provide referrals to specialized treatment programs.

codvip Player Support

Our own 24/7 support team is trained to assist players who are concerned about their gambling behavior. We can help you activate self-exclusion, set limits, or connect you with professional resources. Reach us via live chat on the codvip platform.

Gambling is addictive. Know when to stop. If gambling is causing harm to you or your family, please reach out for help today. You are not alone, and support is available.

Play Responsibly on codvip

Enjoy all the excitement of codvip's games – slots, bingo, live casino, and more – with the peace of mind that comes from knowing our responsible gaming tools are always there when you need them.

Gambling is addictive. Know when to stop. Must be 21+ to play on codvip.